Social media platforms serve as valuable tools for public education, community engagement, and resource sharing. To uphold the highest professional, ethical, and legal standards, the following guidelines govern interaction with all official social media profiles associated with this site.

1. Preservation of Professional Boundaries

Official social media accounts are curated exclusively for general education, mental health awareness, and professional updates. This content is never a substitute for individualized psychotherapy, clinical assessment, or crisis intervention.

  • Interacting with published content, including likes, comments, saves, or shares, does not initiate or constitute a professional therapeutic relationship with the licensed clinician or the practice.

  • To safeguard personal privacy, users are strongly advised against disclosing personal health details, describing symptoms, or discussing clinical treatment publicly within social media comment sections.

2. Client Confidentiality and Digital Privacy

The protection of client confidentiality remains an absolute priority under federal and Florida regulations. Identifiable client data, individual case details, or clinical scenarios will never be disclosed or discussed on any social media platform. Current, former, or prospective clients must refrain from utilizing social media messaging features to communicate regarding therapeutic matters or personal concerns. Official, secure communication channels—such as the telephone or the compliant client portal—must be utilized exclusively for all practice-related inquiries.

3. Connections, Follows, and Interaction Limitations

  • Atypical Connections: Professional profiles may follow or interact with organizations, advocacy groups, or academic accounts relevant to the mental health field; however, such interactions do not imply formal endorsement.

  • Dual Relationships: In strict compliance with ethical codes and licensing board standards designed to prevent dual relationships, the therapist does not accept friend requests, follow back, or connect with current or former clients via personal or professional social media accounts.

  • Comment Moderation: While thoughtful discourse is valued, the right to immediately remove any comment that is deemed inappropriate, disrespectful, or in violation of HIPAA and medical privacy standards is strictly reserved.

4. Discretion in Client-Initiated Interactions

Choosing to follow, subscribe to, or publicly interact with practice social media profiles carries an inherent risk that third parties may infer a professional association with the clinical practice. Discretion is strongly urged when engaging with public content. Direct messages (DMs) and personal inquiries sent through social media platforms will not receive responses. All clinical questions, scheduling requests, or practice communications must be routed through official, established communication channels.

5. Scope of Shared Content and Emergency Warnings

All graphics, captions, articles, and external links shared via social media are compiled strictly for general informational purposes. This material does not replace professional clinical advice, medical diagnosis, or personalized psychiatric treatment. Social media profiles are entirely unsuited for emergency reporting. In the event of a mental health crisis or physical emergency, individuals must immediately bypass social media channels and call 911 or proceed to the nearest emergency medical facility.

6. Social Media Monitoring Windows

Social media accounts are monitored only intermittently, and real-time responsiveness is not provided. The practice office must be contacted directly for all time-sensitive or administrative matters. No liability is assumed for statements, opinions, or materials published by third party users within public comment fields.

7. Standards for a Respectful Digital Space

A respectful, professional, and supportive environment is maintained across all digital extensions of the practice. Immediate removal will occur for any user-generated content or comments that contain:

  • Threatening, harassing, defamatory, or discriminatory language.

  • Offensive, abusive, or inappropriate text or media.

  • Disclosures that compromise client privacy, confidentiality, or anonymity.

  • Unsolicited marketing, commercial advertising, or spam.

8. Policy Amendments and Operational Updates

The authority to amend, modify, or update this social media policy at any time is reserved. Revised versions will be published directly to this page and become active immediately upon posting.

Social Media Policy

Mary is proud to be part of the Coastal Wellness team!
3270 Suntree Blvd. Suite 103A • Melbourne, FL 32940
Call: (321) 757-4015
Text: (321) 286-7033
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